1.Catch incoming voice call payload
Integrate Webhooks by Zapier and backend endpoints to catch hook call payloads and trigger lead parsing.
Create voice lead and notify support coordinators instantly
Automatically parse voice call payloads across Webhooks by Zapier, AI by Zapier, Code by Zapier, and ActiveCampaign Postmark. Send emails to ops and leads and register call recordsβso you can respond to new leads without manual follow-up.
How this automation registers call leads
When incoming voice call payloads arrive, missed context can stall lead response. This automation parses transcripts and extracts lead fields, formats them for email, and registers call recordsβso you can act fast and keep tracking accurate.
Webhooks by Zapieror swap with your favorite app
2.Parse lead from transcript
Integrate AI by Zapier and transcript parsing tools to extract contact fields and a one-line summary for follow-up.
AI by Zapieror swap with your favorite app
3.Format transcript and duration
Integrate Code by Zapier and HTML formatting tools to compute call duration seconds and produce safe transcript HTML.
Code by Zapieror swap with your favorite app
4.Send email to ops and leads
Integrate ActiveCampaign Postmark and email templates to send ops notifications and lead emails with parsed phone context.
ActiveCampaign Postmarkor swap with your favorite app
5.Register call record in backend
Integrate Webhooks by Zapier and backend endpoints to post JSON with recording URL, transcript, and duration.
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