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Create CRM leads from incoming ad replies and messages

Automatically catch incoming ad reply and message webhooks across Webhooks by Zapier, Formatter by Zapier, Zapier Tables, Microsoft Outlook, and Facebook Conversions. Create CRM leads and notify owners, then fire lead events for attribution and reportingβ€”so you can avoid manual lead entry, inbox chasing, and reporting gaps.

How this automation captures new lead attribution

When inbound ad replies and messages come in through webhooks, leads can sit untracked and sales follow-up gets delayed. This automation catches the hook, formats phone numbers, creates or finds lead records, notifies owners, and fires lead eventsβ€”so your team can respond fast and report accurately.

  1. 1.Catches inbound ad hook

    Integrate Webhooks by Zapier and inbound message parsing to capture incoming ad replies and message events.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Formats phone numbers

    Integrate Formatter by Zapier, data normalization tools, and lookup fields to map incoming phone to E.164 for consistent matching.

    Formatter by Zapieror swap with your favorite app
  3. 3.Finds or creates lead

    Integrate Zapier Tables and lead databases to search by formatted phone and create a new lead record when needed.

    Zapier Tablesor swap with your favorite app
  4. 4.Sends lead notification email

    Integrate Microsoft Outlook and email notifications to send an owner message with lead details and ad context.

    Microsoft Outlookor swap with your favorite app
  5. 5.Fires lead attribution event

    Integrate Facebook Conversions (for Business admins), event tracking tools, and reporting systems to send lead events for attribution.

    Facebook Conversions (for Business admins)or swap with your favorite app

Automate your work, your way

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Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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