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Create SOC tickets from external vulnerability scan emails

Automatically monitor new inbound vulnerability report emails across Email by Zapier and IT security tooling. Create and update triage tickets when public exposure changes or port counts differβ€”so you can respond without manual ticketing and reporting.

How this automation creates SOC triage tickets faster

When vulnerability scan emails arrive with shifting port exposure, delays can leave public risks untracked. This automation catches and filters qualifying reports, parses IP summaries, updates your security table, and creates SOC ticketsβ€”so your team can act immediately.

  1. 1.Catches inbound email received

    Integrate Email by Zapier and email filtering tools to catch inbound vulnerability scan emails and route qualifying messages to parse.

    Email by Zapieror swap with your favorite app
  2. 2.Converts report and extracts client identifier

    Integrate Formatter by Zapier and data parsing tools to convert HTML to markdown and extract client identifier patterns for mapping.

    Formatter by Zapieror swap with your favorite app
  3. 3.Parses IP findings into summaries

    Integrate Code by Zapier and text analysis tools to parse report text and produce compact IP summaries payloads for iteration.

    Code by Zapieror swap with your favorite app
  4. 4.Iterates each IP summary

    Integrate Looping by Zapier and iteration workflows to iterate each IP summary and prepare fields for table matching.

    Looping by Zapieror swap with your favorite app
  5. 5.Finds or creates client and IP row

    Integrate Zapier Tables and security table tools to find or create row values and map ports, timestamps, and evidence links.

    Zapier Tablesor swap with your favorite app
  6. 6.Creates triage ticket for port changes

    Integrate ConnectWise Manage and ticketing workflows to create SOC triage tickets when port counts change or first-time entries appear.

    ConnectWise Manageor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

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Calendly
Okta
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Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
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The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Smart Charge America

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David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

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Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

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Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

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Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

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Superhuman

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