1.Receives router intake payload
Integrate Sub-Zap by Zapier and intake workflows to accept the incoming payload and pass core router fields to the sub-flow.
Create provisioning ticket and notes for new routers
Automatically monitor new router service intake across Sub-Zap by Zapier and HubSpot. Create and update when intake starts, router service requested, or router quantity submittedβso you can create tickets, add job notes, and update subjects without manual ticketing.
How this automation accelerates provisioning tickets
When router intake starts, missing details can slow provisioning and cause rework. This automation creates tickets and adds engagement notes and updates ticket subjectsβso your team can provision with complete job context.
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2.Creates provisioning ticket
Integrate HubSpot and CRM pipelines to create a ticket, mapping company name, contact association, and service summary to the record.
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3.Adds engagement note details
Integrate HubSpot and ticketing notes to create a ticket engagement that writes router specs, delivery method, install address, and config notes.
4.Updates ticket subject for delivery
Integrate HubSpot and ticket fields to update the ticket subject with the first router delivery method or selected delivery choice.
5.Returns ticket id to caller
Integrate Sub-Zap by Zapier and workflow routing to return the new ticket id back to the calling intake workflow.
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