1.Runs monthly on day 26
Integrate Schedule by Zapier to start an OS audit workflow on the 26th of every month.
Create monthly device OS audit ticket for IT
Automatically schedule monthly device OS audit checks across Zendesk using Zapier schedules. Create and update when monthly audit date hits, audit tickets are not already open, or devices require OS updatesβso you can open tasks, route remediation, and document instructions without manual tracking.
How this automation creates monthly audit coverage
When the monthly audit date arrives, delayed OS reviews leave devices unpatched and gaps go unnoticed. This automation creates an audit ticket, sets hardware categorization, and assigns ownersβso your team can remediate device OS updates on time.
Schedule by Zapieror swap with your favorite app
2.Creates the audit ticket task
Integrate Zendesk to create a ticket task with mapped subject, instructions, type, and normal priority.
Zendeskor swap with your favorite app
3.Sets categorization fields
Integrate Zendesk to set platform category and map source fields into ticket metadata for routing.
4.Assigns owner or triage group
Integrate Zendesk to assign the configured owner or the on-call group for triage.
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