1.Monitor completed maintenance order rows
Integrate PostgreSQL and analytics tools to capture completed maintenance order rows for the configured center to trigger incident processing.
Create maintenance incident records from completed work orders
Automatically detect completed maintenance orders across PostgreSQL and Zeev. Create and update maintenance incidents and routing details when orders complete, maintenance rows close, or work orders finalizeβso you can protect triage, assign ownership, and reduce manual copy/paste.
How this automation accelerates your maintenance incident records
When completed maintenance orders sit unstructured, triage slows and ownership gets delayed. This automation checks for existing instances and creates structured Zeev process records and routing detailsβso your team can respond faster.
PostgreSQLor swap with your favorite app
2.Checks for an existing process instance
Integrate Webhooks by Zapier and process APIs to post order references and return a boolean flag to avoid duplicates.
Webhooks by Zapieror swap with your favorite app
3.Stops when a match is found
Integrate Filter by Zapier and decision rules to continue only when the existing instance check returns no match to prevent repeats.
Filter by Zapieror swap with your favorite app
4.Fetches equipment and order details
Integrate PostgreSQL and query tools to run supporting queries and map equipment and order fields to enrich the incident payload.
5.Looks up routing by profit center
Integrate MySQL and data lookup tools to retrieve regional or BU values by profit center to set routing context.
MySQLor swap with your favorite app
6.Finds mapped routing contact or PCM
Integrate Microsoft Excel and spreadsheet lookup tools to retrieve the configured contact or PCM mapping to resolve the owner.
Microsoft Excelor swap with your favorite app
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