1.Detect new pull requests
Integrate GitHub and version control tools to detect new pull requests and start the triage flow.
Create Jira ticket from incoming Pull Request for triage
Automatically watch new pull requests in GitHub for qualifying dependency signals and update across Zapier apps. Create and update Jira issues and keep pull requests tagged with the ticket key, then notify Slack channels for fast triageβso you can avoid manual ticket creation and follow-up.
How this automation accelerates your triage in Jira
When dependency pull requests arrive without a ticket, triage stalls and engineers lose context. This automation tracks PRs end-to-end by extracting PR fields, filtering qualifying updates, mapping epic and priority, creating Jira issues, updating the PR, and notifying Slack channelsβso your team can respond faster.
GitHubor swap with your favorite app
2.Extract core pull request fields
Integrate Sub-Zap by Zapier and automation utilities to extract pull request title, body, and URL for mapping.
Sub-Zap by Zapieror swap with your favorite app
3.Continue only for dependency PRs
Integrate Filter by Zapier and rule logic to stop non dependency pull requests and reduce noise.
Filter by Zapieror swap with your favorite app
4.Lookup project and epic mapping
Integrate Zapier Tables and mapping spreadsheets to look up target Jira project and parent epic.
Zapier Tablesor swap with your favorite app
5.Derive component and priority
Integrate Code by Zapier and code analysis tools to derive Jira component and priority from repo base name and PR title.
Code by Zapieror swap with your favorite app
6.Create Jira issue with PR details
Integrate Jira Software Cloud and issue tracking tools to create the Jira issue with summary, description, priority, and components.
Jira Software Cloudor swap with your favorite app
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Explore all IT ticketing automations
Accelerate ticket resolution with automated ticket routing, priority alerts, and status updates
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
See how teams are automating with Zapier (and loving it!)
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Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
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