1.Captures blocked page form submission
Integrate DNSFilter and analytics tools to capture the submission payload and extract blocked site, reporter, and device details to trigger ticket intake.
Create allow-list tickets from blocked page forms quickly
Automatically monitor blocked page form submissions across DNSFilter and IT service management tools. Create and route tickets when blocked submissions arrive, companies match, and priority is assignedβso you can triage faster, capture context, and reduce manual reporting without follow-up.
How this automation accelerates ticket triage for blocked forms
When blocked page form submissions pile up in inboxes, triage delays can slow remediation and support response. This automation captures submission context, enriches it with company records, and creates prioritized tickets in ConnectWise Manageβso your team can act immediately.
DNSFilteror swap with your favorite app
2.Searches for matching company
Integrate ConnectWise Manage and IT ticketing workflows to find the company by configured identifier and pass the matching company context to the next step.
ConnectWise Manageor swap with your favorite app
3.Creates tracked allow-list ticket
Integrate ConnectWise Manage and remediation reporting tools to create a ticket with board, type, status, and priority from blocked site and reporter details.
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Accelerate ticket resolution with automated ticket routing, priority alerts, and status updates
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Step 1
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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