1.Monitor new form responses
Integrate Google Forms and form response tools to capture submission fields and to trigger downstream access request processing.
Create access requests from form submissions for IT review
Automatically capture new form responses in Google Forms across IT service management apps. Create and update access request issues when form response submitted, access request triggered, or application identifier enteredβso you can assign triage ownership, apply classification labels, and route to the right approver without manual triaging.
How this automation creates access request tickets your team can triage
When new access request form responses arrive, delays can stall approvals and block access. This automation captures submission details, looks up owner and classification, resolves assignment in Jira Software Cloud, and creates an access request issueβso your team can act fast.
Google Formsor swap with your favorite app
2.Look up application owner and classification
Integrate Google Sheets and lookup tools to find application owner and data classification to enrich issue labels and priority.
Google Sheetsor swap with your favorite app
3.Find user for account assignment
Integrate Jira Software Cloud and identity lookup tools to resolve a user account ID to enable accurate issue assignment.
Jira Software Cloudor swap with your favorite app
4.Create access request issue
Integrate Jira Software Cloud and IT ticketing workflows to create an access request issue with project, type, labels, and requester context.
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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