1.Monitors team-invite emails
Integrate Gmail and email inbox tools to detect new team-invite messages and to capture subject and sender details for ticket intake.
Create access request tickets from team invitation emails
Automatically monitor team-invite emails across Gmail and IT service tools. Create and update IT request tickets when invite emails arrive, matching search finds team-invite messages, or qualifying senders appearβso you can filter valid invites, extract requester names, and route requests without manual ticketing.
How this automation accelerates access provisioning
When new team-invite emails match your search, delayed intake can slow account provisioning and triage. This automation filters valid invites, extracts requester names, and creates Jira service desk requestsβso your team can respond faster.
Gmailor swap with your favorite app
2.Filters to valid invite senders
Integrate Filter by Zapier and email rules to continue only for invites from configured senders or domains to prevent invalid requests.
Filter by Zapieror swap with your favorite app
3.Extracts name from email subject
Integrate Formatter by Zapier and text extractor tools to run a regex extract on the subject to pull the parsed team name.
Formatter by Zapieror swap with your favorite app
4.Creates and assigns access requests
Integrate Jira Service Management and IT ticketing to create a request ticket and assign it to your IT service queue for triage.
Jira Service Managementor swap with your favorite app
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