1.Monitors new or updated incidents
Integrate PagerDuty and incident monitoring tools to detect triggered incidents to notify triage workflows.
Send SMS alerts for triggered security incidents to on-call
Automatically monitor new or updated security incidents across PagerDuty. Get instant alerts when incidents trigger, urgency changes, or event links appearβso you can respond fast, share context, and reduce manual lookups without manual lookups.
How this automation accelerates on-call triage
When a new or updated incident is triggered, delayed context slows triage. This automation filters qualifying incidents and sends SMS alerts with key detailsβso on-call responders start triage faster.
PagerDutyor swap with your favorite app
2.Filters qualifying incident records
Integrate Filter by Zapier and rule logic tools to continue only for matching service and severity levels to limit SMS alerts.
Filter by Zapieror swap with your favorite app
3.Sends incident SMS notifications
Integrate SMS by Zapier and messaging tools to map incident title and event link into an SMS to alert on-call responders.
SMS by Zapieror swap with your favorite app
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Accelerate incident response with automated alert routing, severity tagging, and owner assignment
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Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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