1.Find alarm-tagged incident issues
Integrate Jira Software Cloud to run JQL and map incident fields into an incident link context to prepare triage alerts.
Send critical outage alerts to on-call support teams
Automatically detect alarm-tagged issues across Jira Software Cloud and on-call tooling. Create and update critical incident alerts, send email notifications, and post roster-aware Slack summaries when alarm tag matches, new alarm-tagged issues arrive, or issues update β so you can triage faster, coordinate responses, and document outcomes without manual paging.
How this automation escalates your outage response
When alarm-tagged issues go new or change, delays can cause outages to spread. This automation maps incident context, creates critical alerts and notifies stakeholdersβso your team can respond immediately.
Jira Software Cloudor swap with your favorite app
2.Look up on-call roster by shift
Integrate Base44 to map issue timestamps to date fields and fetch tiered rostered assignees to target on-call coverage.
Base44or swap with your favorite app
3.Create a critical alert
Integrate OpsGenie to create an alert with priority and rostered assignees to raise critical outage visibility.
OpsGenieor swap with your favorite app
4.Send outage notification email
Integrate Gmail to send an incident email using the OpsGenie alert ID and incident link to notify stakeholders.
Gmailor swap with your favorite app
5.Post roster-aware incident message
Integrate Slack to post to your incident channel with on-call names and an action line to coordinate responders.
Slackor swap with your favorite app
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Accelerate incident response with automated alert routing, severity tagging, and owner assignment
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Define the trigger
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