1.Captures duty channel message
Integrate Slack and messaging tools to capture the message text, sender display name, and timestamp to route the right on-call alert.
Route duty channel messages to on-call mobile alerts
Automatically detect new private messages in your configured duty channel across Slack. Send on-call mobile alerts and record every notification in a central audit log so you can respond faster, reduce missed incidents, and avoid manual triage.
How this automation escalates duty alerts to on-call mobiles
When new private messages land in your duty channel, delays can extend downtime. This automation captures the message, finds the on-call assignment, sends the mobile alert, and logs the notificationβso your team can escalate fast with audit-ready records.
Slackor swap with your favorite app
2.Looks up on-call assignment
Integrate Google Sheets and roster management to find the matched assignee from your on-call roster and return assignment metadata.
Google Sheetsor swap with your favorite app
3.Formats alert timestamp
Integrate Formatter by Zapier and timezone tools to convert the captured timestamp and produce a readable datetime for the alert.
Formatter by Zapieror swap with your favorite app
4.Sends on-call mobile alert
Integrate WhatsApp Notifications and notification templates to send the alert to the matched recipient with message text and time.
WhatsApp Notificationsor swap with your favorite app
5.Creates central audit log row
Integrate Google Sheets and audit logging to append a log row for SLA review with formatted time, assignee, and sent notification text.
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