1.Creates resolve-ready downtime alert
Integrate Updown.io, uptime monitoring, and alert systems to capture the new downtime alert details for resolving.
Resolve site downtime alerts to on-call incident queue
Automatically monitor new downtime alerts across Updown.io and PagerDuty. Resolve alerts into resolve events—when downtime alert arrives, uptime check flips to down, or alert reference changes—so you can normalize fields, send resolve events, and close incidents without manual incident triage.
How this automation resolves your on-call incidents
When downtime alerts keep reaching on-call queues without a clear resolve path, teams waste time and risk leaving old incidents open. This automation uses Updown.io to capture downtime alerts, then it normalizes fields and sends PagerDuty resolve events—so your team closes the right incidents fast.
Updown.ioor swap with your favorite app
2.Normalizes alert fields and timestamps
Integrate Formatter by Zapier and data formatting tools to normalize timestamps and compact alert summary text.
Formatter by Zapieror swap with your favorite app
3.Adds resolve event for matched incident
Integrate PagerDuty and incident response tools to add a resolve event only when an incident match exists.
PagerDutyor swap with your favorite app
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