1.Receives policy.rule.add event
Integrate Okta and identity event sources to receive the policy.rule.add payload and capture the event identifier to start triage.
When a new policy.rule.add event appears but intake stays manual, security triage gets delayed and context gets lost. This automation receives access rule events, extracts group labels, and creates Jira Service Management service requestsβso your team can respond with consistent ticket details.
Integrate Okta and identity event sources to receive the policy.rule.add payload and capture the event identifier to start triage.
Integrate Formatter by Zapier and text transform tools to split the target display string and format a readable group name for tickets.
Integrate Jira Service Management and service desk workflows to create a request with the rule context, event identifier, and triage service selection.
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Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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