1.Captures new form responses
Integrate Google Forms, form collection tools, and metadata fields to trigger processing for each new submission.
Create CI triage tasks from suggestion form responses
Automatically create CI triage tasks from each new Google Forms submission across Google Forms, Google Sheets, Teamwork, and Gmail. Send supervisor notifications, assign owners, and increment CI referencesβso you can launch incident work without manual intake sheet updates.
How this automation accelerates your CI triage
When CI suggestions arrive without a structured handoff, tasks stall and supervisors miss ownership. This automation captures form data, looks up the right supervisor, reserves CI references, creates CI tasks, and notifies ownersβso your team can start triage immediately.
Google Formsor swap with your favorite app
2.Looks up supervisor for submission
Integrate Google Sheets, lookup tables, and spreadsheet logic to map respondent data to a supervisor owner.
Google Sheetsor swap with your favorite app
3.Reserves sequential CI counter
Integrate Google Sheets, counter rows, and spreadsheet fields to increment and store a new CI reference.
4.Creates CI task in Teamwork
Integrate Teamwork, task templates, and tagging to create CI tasks and assign the responsible party.
Teamworkor swap with your favorite app
5.Sends task notification to supervisor
Integrate Gmail, email templates, and approval links to notify the mapped supervisor and include the CI reference.
Gmailor swap with your favorite app
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Accelerate incident response with automated alert routing, severity tagging, and owner assignment
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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