1.Monitor new email alerts
Integrate Microsoft Outlook, email alert tools, and reporting systems to use the incoming message as the call payload and context.
Call on-call technician for critical inbox alerts immediately
Automatically monitor critical alert emails across Microsoft Outlook. Automatically place voice calls when alert emails arrive, priority flags trigger, or incident subjects get flaggedβso you can acknowledge incidents, start triage, and escalate on-call responders without manual paging.
How this automation accelerates incident acknowledgment
When new email alerts land in the inbox, delayed calls can stall incident triage and extend downtime. This automation filters critical messages and places voice calls to on-call technicians instantlyβso your team responds before issues escalate.
Microsoft Outlookor swap with your favorite app
2.Filters messages for critical incidents
Integrate Filter by Zapier and alert filtering rules to continue only for qualifying priority emails and alert keywords.
Filter by Zapieror swap with your favorite app
3.Places voice call to on-call technician
Integrate Twilio, voice calling workflows, and escalation scripting tools to place the call with a spoken message and alert reference.
Twilioor swap with your favorite app
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Accelerate incident response with automated alert routing, severity tagging, and owner assignment
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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