1.Monitors new reaction added
Integrate Slack and incident filtering tools to detect new reactions in a configured channel and emoji to start triage.
Assign and update security issue from flagged message
Automatically monitor new reactions added in Slack and flagged messages across Slack. Create and update when flagged reactions are added, qualifying emoji is used, or messages arrive in the configured channelβso you can extract message context, locate matching issues, and update assignees and labels without manual triage.
How this automation updates security triage tickets
When new reactions are added in the configured Slack channel and emoji, delays can stall incident response. This automation finds the original message context and updates Jira issuesβso your team can resolve incidents without manual triage.
Slackor swap with your favorite app
2.Finds the original message
Integrate Slack and message parsing tools to retrieve full message text from the permalink or timestamp to extract inputs.
3.Runs JavaScript to extract IDs
Integrate Code by Zapier and extraction utilities to parse message text and output account identifiers and country labels to build a title.
Code by Zapieror swap with your favorite app
4.Finds matching Jira issue
Integrate Jira Software Cloud and JQL search to look up the issue by description or linked permalink to select the right ticket.
Jira Software Cloudor swap with your favorite app
5.Updates issue assignee and labels
Integrate Jira Software Cloud and workflow transition tools to update summary, labels, assignee, and status to complete triage.
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