1.Monitors new message posted to channel
Integrate Slack and alert channels to detect new standby messages to trigger on-call routing.
Send standby alerts to on-call via text and channel
Automatically detect standby healthcheck posts across Slack, Storage by Zapier, Filter by Zapier, and MessageBird. Get instant routing when standby healthcheck posts, alert messages arrive, or on-call channel pingsβso you can send SMS alerts, post audit copies, and route to rotation recipients without manual routing.
How this automation accelerates on-call routing
When standby healthcheck posts hit the alert channel, delays can disrupt response timing. This automation routes SMS alerts and posts audit copies and uses the stored rotation listβso your team can respond faster.
Slackor swap with your favorite app
2.Retrieves rotation phone numbers
Integrate Storage by Zapier and data lookup tools to fetch configured rotation key values to build the recipient list.
Storage by Zapieror swap with your favorite app
3.Continues only when rotation exists
Integrate Filter by Zapier and conditional logic tools to continue only when a rotation list is present to avoid empty sends.
Filter by Zapieror swap with your favorite app
4.Sends SMS to on-call rotation
Integrate MessageBird and SMS messaging tools to send the mapped alert text to the retrieved rotation recipients.
MessageBirdor swap with your favorite app
5.Posts audit copy to passive channel
Integrate Slack and team communication tools to post a copy of the original message to the configured passive channel for audit.
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