1.Detect new channel message
Integrate Slack and communication tools to watch for new channel messages and route them into L1 alert processing.
Send L1 alert for vendor messages in priority channel
Automatically monitor new vendor messages in Slack across prioritized channels. Create and update when vendor-origin messages arrive, suppression flags expire, or bot authors get excludedβso you can post L1 alerts, suppress duplicate alerts, and reset re alerting without manual triage.
How this automation prevents duplicate L1 alerts
When vendor messages flood your priority Slack channel, repeated notices can waste time during incidents. This automation filters vendor messages, checks suppression, posts L1 alerts, and updates suppression flagsβso your team responds faster.
Slackor swap with your favorite app
2.Continue only for vendor messages
Integrate Filter by Zapier and domain checks to continue only for vendor-domain senders and non bot authors.
Filter by Zapieror swap with your favorite app
3.Check suppression flag
Integrate Storage by Zapier and key value storage to retrieve the vendor suppression flag and prevent recent duplicates.
Storage by Zapieror swap with your favorite app
4.Post L1 alert message
Integrate Slack and alerting workflows to post an L1 alert in the configured channel and request acknowledgement.
5.Set suppression flag
Integrate Storage by Zapier and key value storage to store the suppression value so repeats are blocked for the window.
6.Wait before re alerting
Integrate Delay by Zapier and scheduling tools to wait 60 minutes before resetting suppression for future alerts.
Delay by Zapieror swap with your favorite app
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