1.Monitors new SMS received
Integrate Twilio and notification systems to capture inbound SMS details and trigger on-call routing.
Create on-call chat message from inbound SMS alerts
Automatically capture inbound SMS alerts across Twilio and Microsoft Teams. Create and update on-call chat alerts when SMS arrives, sender number matches, or priority number matchedβso you can create chats, add metadata, and route urgent messages without manual triage.
How this automation routes SMS alerts to on-call chats
When new SMS received lands in Twilio, delayed context slows incident response and strains on-call coverage. This automation captures SMS details and posts on-call chat messages and adds audit metadataβso your team can act faster.
Twilioor swap with your favorite app
2.Creates and sends on-call message
Integrate Microsoft Teams and chat tools to create a chat and send a contextual message with sender, timestamp, and preview.
Microsoft Teamsor swap with your favorite app
3.Appends message metadata
Integrate Microsoft Teams and audit tools to add message metadata with preview and a link to the original SMS record.
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