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Send risk questionnaire and update client onboarding records

Automatically monitor intake payloads across Webhooks by Zapier and Code by Zapier. Automatically deliver a risk questionnaire and update onboarding records when intake payloads arrive, template keys match, or contacts are created or updatedβ€”so you can protect compliance, reduce follow-ups, and keep records current without manual reporting.

How this automation protects compliant onboarding timelines

When intake payloads arrive without an automated send, questionnaire delivery can stall and compliance risk grows. This automation parses payload fields, sends the risk questionnaire email, and updates onboarding statusβ€”so your team can respond to KYC needs without chasing follow-ups.

  1. 1.Catches intake payloads

    Integrate Webhooks by Zapier and webhook intake tools to parse the incoming body to prepare questionnaire delivery.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Parses webhook JSON

    Integrate Code by Zapier and data parsing tools to map the raw webhook body to customer email and name fields.

    Code by Zapieror swap with your favorite app
  3. 3.Finds template row data

    Integrate Microsoft Excel and template lookup tools to retrieve subject and body template variables from the workbook.

    Microsoft Excelor swap with your favorite app
  4. 4.Finds or creates contact

    Integrate Wealthbox CRM and CRM record management tools to search by email or create a contact when missing.

    Wealthbox CRMor swap with your favorite app
  5. 5.Sends risk questionnaire email

    Integrate Microsoft Outlook and email delivery tools to send the questionnaire with subject and HTML from template fields.

    Microsoft Outlookor swap with your favorite app
  6. 6.Updates onboarding status

    Integrate Zapier Tables and reporting tools to set questionnaire sent status and store the sent timestamp.

    Zapier Tablesor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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