1.Detect failed payment
Integrate Stripe and billing tools to catch failed payment events to trigger recovery messaging.
Send payment recovery messages to affected customers same day
Automatically monitor failed payment events across Stripe and billing workflows. Get instant recovery outreach when qualifying failures happen, so you can send initial emails, wait follow ups, and escalate delinquency without manual dunning.
How this automation sends recovery emails at scale
When failed subscription charges stack up, members go delinquent and revenue slips. This automation formats events, filters qualifying failures, sends initial and follow-up emails, and rechecks delinquencyβso your team resolves issues fast.
Stripeor swap with your favorite app
2.Format the failed charge timestamp
Integrate Formatter by Zapier, logging tools, and reporting systems to format the event timestamp to prepare messages and logs.
Formatter by Zapieror swap with your favorite app
3.Filter to qualifying failures
Integrate Filter by Zapier and retry tracking tools to continue only for qualifying failures to avoid duplicates.
Filter by Zapieror swap with your favorite app
4.Send initial recovery email
Integrate Gmail and email inbox tools to send initial recovery emails to notify members right away.
Gmailor swap with your favorite app
5.Delay for follow up window
Integrate Delay by Zapier and scheduling tools to pause for configurable days to run timed follow ups.
Delay by Zapieror swap with your favorite app
6.Find customer and check status
Integrate Stripe and customer records to find the customer and check delinquency status to decide next steps.
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Create failed payment records and notify the team
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- View all
Explore all dunning management automations
Recover overdue payments with automated reminder sequences, status updates, and escalation alerts
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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