1.Triggers on an hourly schedule
Integrate Schedule and scheduling triggers to start the workflow each hour and check for on-call changes.
Update release on-call records and team channel topic
Automatically check on-call schedules across Schedule, PagerDuty, Zapier Tables, and Slack. Create and update when primary POC changes, secondary POC changes, or rotation record is missingβso you can update rotation records, refresh channel topics, and set Slack context without manual on-call updates.
How this automation refreshes on-call POCs in Slack
When the hourly schedule tick finds POCs drift from your current records, manual updates can cause missed handoffs. This automation runs PagerDuty lookups, updates your Zapier Tables rotation record, and refreshes your Slack channel topicβso your team always has the right context.
Schedule by Zapieror swap with your favorite app
2.Finds primary user on call
Integrate PagerDuty and incident operations tools to run Find User on Call for the primary schedule.
PagerDutyor swap with your favorite app
3.Finds secondary user on call
Integrate PagerDuty and incident operations tools to run Find User on Call for the secondary schedule.
4.Updates rotation record
Integrate Zapier Tables and database update tools to find the rotation record and update primary and secondary fields.
Zapier Tablesor swap with your favorite app
5.Sets team channel topic
Integrate Slack and team messaging tools to look up users by email and update the channel topic with context.
Slackor swap with your favorite app
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Assign current on-call rotation to team contact group
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Explore all on-call rotation management automations
Stabilize on-call coverage with automated shift updates, escalation alerts, and handoff notifications
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