Accelerate and streamline engineering ops with Zapier
Engineering operations automation connects your tools and triggers workflows across incident management, bug tracking, sprint management, code review, and documentation management.
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Explore engineering operations use cases
Engineering operations automation connects your tools and triggers real-time actions across change management, on-call rotation management, post-mortem management, and technical debt tracking. Build workflows that eliminate manual work and keep your entire engineering stack in sync.
Documentation management
Simplify documentation workflows with automated change tracking, review routing, and version updates
Code review
Accelerate code review cycles with automated reviewer routing, approval alerts, and ticket updates
On-call rotation management
Stabilize on-call coverage with automated shift updates, escalation alerts, and handoff notifications
Bug tracking
Speed up bug resolution with automated intake routing, issue updates, and priority alerts
Incident management
Accelerate incident response with automated alert routing, task assignment, and status updates
Sprint management
Accelerate sprint delivery with automated status updates, blocker alerts, and stakeholder notifications
Change management
Accelerate change approvals with automated request routing, status updates, and stakeholder alerts
Post-mortem management
Improve incident follow-up with automated RCA collection, action item routing, and retrospective tracking
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
See how teams are automating with Zapier (and loving it!)
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David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
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Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Transform your engineering ops with Zapier
Unlock smarter engineering operations with Zapier. Triage incidents, coordinate delivery work, and keep engineering knowledge current—and that’s just the start.
Incident and on-call workflows
Keep incidents moving fast
Automate incident management and on-call handoffs across your engineering ops stack. Route alerts into Slack, create follow-up tasks, and log post-mortem actions automatically. Your team gets faster response and clearer accountability.
Real-time incident alerts
Send incident signals to Slack the moment severity changes, so responders see issues fast and act before escalations pile up.
On-call escalation routing
Route pages to the right on-call owner based on service, time, or severity, and keep escalations moving without manual handoffs.
Post-mortem action tracking
Create follow-up tasks after an incident closes, assign owners, and track fixes in Jira Software Cloud until every action is done.
Capture incident handoffs
Log responder notes and ownership changes in one workflow, so every shift change preserves context during live incident response.
SRE status notifications
Push service updates to Slack channels as incidents evolve, giving SRE and engineering teams a clear, shared view of status.
How it works
Engineering operations automation connects your tools, detects delivery and reliability signals, and triggers workflows automatically. Track incidents, sprint work, and code changes in real time—without manually chasing updates.
Step 1
Connect your tools
Integrate platforms like Jira Software Cloud, GitHub, Slack, issue trackers, and incident response tools to centralize engineering ops data.
Step 2
Define triggers
Set conditions for new bugs, incident escalations, code review requests, sprint changes, or documentation gaps.
Step 3
Automate & measure
Trigger alerts, create tasks, update records, and continuously track engineering reliability improvements automatically.
Ready to automate your entire workflow?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.