1.Starts the sub-zap workflow
Integrate Sub-Zap by Zapier and automation tools to start processing on-call updates for your Slack usergroup.
Update on-call user group with active rotation members
Automatically refresh the configured on-call chat user group when sub-zaps start across PagerDuty and Slack. Create and update when rotation A and rotation B on-call users change or emails list emptiesβso you can update memberships, resolve Slack user IDs, and notify the team without manual roster updates.
How this automation protects your on-call visibility
When sub-zaps start, responder groups can fall out of date and waste time on incorrect contacts. This automation finds on-call users, combines and resolves Slack identities, and updates usergroup membershipβso your team can see accurate contacts without manual roster edits.
Sub-Zap by Zapieror swap with your favorite app
2.Finds on-call user for rotation A
Integrate PagerDuty and operations tooling to locate the active rotation A user and output the user email.
PagerDutyor swap with your favorite app
3.Finds on-call user for rotation B
Integrate PagerDuty and operations tooling to locate the active rotation B user and output the user email.
4.Combines and dedupes emails
Integrate Code by Zapier and data processing tools to merge both PagerDuty emails, apply fallback when empty, and emit a list.
Code by Zapieror swap with your favorite app
5.Looks up Slack users by email
Integrate Slack and identity lookup tools to find Slack user IDs for each email in the combined list.
Slackor swap with your favorite app
6.Updates Slack usergroup membership
Integrate Webhooks by Zapier and Slack API calls to update Slack usergroups.users.update with new user IDs.
Webhooks by Zapieror swap with your favorite app
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Stabilize on-call coverage with automated shift updates, escalation alerts, and handoff notifications
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