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Create incident records from status feed and notify team

Automatically monitor the public status feed every hour across Webhooks by Zapier, Zapier Tables, and Mattermost. Create and update incident records when outage indicators change, incident statuses resolve, or qualifying outage incidents appearβ€”so you can create records, post team alerts, and capture outage context without manual triage.

How this automation protects outage incident response

When scheduled status checks run, missed outage signals can delay triage and widen impact windows. This automation pulls incidents feed data, filters qualifying outages, creates incident rows, and posts Mattermost alertsβ€”so your team can respond faster to real incidents.

  1. 1.Triggers hourly incident checks

    Integrate Schedule by Zapier and automation scheduling to trigger hourly status feed checks and pull incident data.

    Schedule by Zapieror swap with your favorite app
  2. 2.Fetches incidents feed JSON

    Integrate Webhooks by Zapier and API tools to pull the incidents feed and map the JSON array for iteration.

    Webhooks by Zapieror swap with your favorite app
  3. 3.Iterates incident items

    Integrate Looping by Zapier and data mapping tools to expose per-incident fields for downstream outage checks.

    Looping by Zapieror swap with your favorite app
  4. 4.Filters qualifying outage incidents

    Integrate Filter by Zapier and conditional logic to continue only for incidents flagged as outages and not resolved.

    Filter by Zapieror swap with your favorite app
  5. 5.Creates incident table record

    Integrate Zapier Tables and database tools to create a new row by reference, with status, time, and details.

    Zapier Tablesor swap with your favorite app
  6. 6.Posts team incident alert

    Integrate Mattermost and team chat tools to post a formatted outage message with status, start time, and the post-incident URL.

    Mattermostor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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