1.Detect mention event
Integrate Slack and collaboration tools to capture new mention messages and thread context for creating issues.
Create tracked engineering issues from team chat mentions
Automatically monitor Slack mentions across Slack to capture engineering questions with thread context. Automatically create and update issue records, post thread replies with the issue link, and store a lookup record when mentions your bot, repo tags appear, or questions include actionable details—so you can triage faster without manual ticketing.
How this automation creates tracked bug issues
When Slack mention events appear in threads, questions can get missed or copied into trackers too late. This automation extracts issue details, creates GitHub issues and posts thread updates—so your team can triage faster.
Slackor swap with your favorite app
2.Extract question and thread
Integrate Formatter by Zapier and parsing tools to extract question text and map thread references for issue fields.
Formatter by Zapieror swap with your favorite app
3.Create issue in repository
Integrate GitHub and issue tracking to create a new issue with the extracted question and thread context reference.
GitHubor swap with your favorite app
4.Reply with issue link
Integrate Slack and notification tools to post a thread reply linking to the created GitHub issue.
5.Create record for lookups
Integrate Zapier Tables and data storage to store channel id, thread reference, and created issue id for follow-ups.
Zapier Tablesor swap with your favorite app
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Speed up bug resolution with automated intake routing, issue updates, and priority alerts
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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