1.Detect updated backlog rows
Integrate Smartsheet to detect updated rows and pull row fields to create tracked issue work.
Create development issues from updated backlog sheet rows
Automatically monitor updated backlog rows across Smartsheet and engineering tools. Create and update tracked development issues in Jira Software Cloud when backlog rows update or issue key is empty or priority changes—so you can convert priority values, apply issue templates by type, and write issue references back without manual backlog triage.
How this automation creates tracked bug issues
When a Smartsheet backlog row updates, missing or inconsistent issue details slow fixes. This automation branches issue templates, creates Jira Software Cloud issues, and updates the Smartsheet row—so your team can keep backlog and execution in sync without manual triage.
Smartsheetor swap with your favorite app
2.Select issue template path
Integrate Paths by Zapier to branch on issue-type selection to route qualifying rows to the right template path.
Paths by Zapieror swap with your favorite app
3.Map priority to numeric value
Integrate Code by Zapier to convert priority labels to numeric priority to output a priority code for Jira.
Code by Zapieror swap with your favorite app
4.Create development issue in Jira
Integrate Jira Software Cloud to create an issue to map summary, description, priority, and row reference.
Jira Software Cloudor swap with your favorite app
5.Write issue key and URL back
Integrate Smartsheet to update the same row to save the issue key, issue URL, and priority name.
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