Skip to content

Send verification code and create contact from request

Automatically catch verification payloads across Webhooks by Zapier, respond.io, Delay by Zapier, and Rocketbots. Send and route OTP messages when verification request received, phone submitted, or OTP requestedβ€”so you can find or create verified contacts, deliver WhatsApp templates, and avoid manual onboarding steps.

How this automation verifies your contacts

When verification payloads arrive, delays can block onboarding and cause avoidable support effort. This automation maps the payload, finds or creates contacts, and sends WhatsApp verification templatesβ€”so your team can complete onboarding without chasing requests.

  1. 1.Catches verification payload

    Integrate Webhooks by Zapier and event payload mapping tools to process verification requests into phone and otp variables.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Finds contact by phone

    Integrate respond.io and contact lookup tools to find an existing contact that matches the phone number.

    respond.ioor swap with your favorite app
  3. 3.Creates contact when missing

    Integrate respond.io and contact provisioning tools to create a new contact record when no match exists.

    respond.ioor swap with your favorite app
  4. 4.Pauses before messaging

    Integrate Delay by Zapier and timing controls to pause briefly so contact provisioning can complete.

    Delay by Zapieror swap with your favorite app
  5. 5.Sends WhatsApp verification template

    Integrate Rocketbots and WhatsApp template messaging tools to send the OTP verification template to the contact phone.

    Rockor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Related automations

  • Apps: Twilio, Formatter by Zapier, Zapier Tables, Intercom
    Swap with your favorite apps.

    Create support conversations from inbound messages and files

    Your inbound messages and attachments arrive without support context, delaying triage and ownership. You get full conversation records for agents to act on within minutes.

  • Apps: 2Chat, Filter by Zapier, Zapier Tables
    Swap with your favorite apps.

    Create triage records from incoming group chat messages

    You get untracked group chat messages without triage, slowing incident handling and losing context. You get structured triage records for fast classification and same-day resolution.

  • Apps: Wati, Zapier Chatbots
    Swap with your favorite apps.

    Reply instantly to new customer messages for triage

    Your incoming customer messages lack instant confirmation, creating unclear handoffs and slower triage. Receive automated replies that preserve context so agents can triage faster the same day.

  • Apps: 2Chat, AI by Zapier, Zapier Tables, Zapier Chatbots
    Swap with your favorite apps.

    Respond to incoming messages and log context for commerce

    Incoming customer messages have no history, forcing agents to search and slowing replies. You get a contextual reply and a saved record so reps can triage and follow up same day.

  • Apps: WhatsApp Business, Zapier Chatbots
    Swap with your favorite apps.

    Send AI replies to incoming messages for support teams

    Your incoming customer messages lack consistent first replies, forcing agents to triage manually. Get AI-crafted replies sent to customers so agents can focus on complex issues within minutes.

  • Apps: Twilio, Filter by Zapier
    Swap with your favorite apps.

    Send automated reply to inbound SMS senders immediately

    Your inbound SMS for project updates often arrive without acknowledgement, leaving senders unsure and coordinators unprepared. Senders get immediate confirmation and coordinators can triage same day.

  • Apps: Calendly, Formatter by Zapier, Delay by Zapier, TimelinesAI
    Swap with your favorite apps.

    Send chat booking confirmations and prep links to invitees

    Your meeting bookings sometimes lack immediate confirmation, leaving prospects unsure and raising no-show risk. You get instant chat confirmations and pre-call links so attendees are prepared ahead of the call.

  • Apps: Keap, Formatter by Zapier, Wati
    Swap with your favorite apps.

    Send confirmation message after contact receives configured tag

    Your tagged contacts miss onboarding prompts when follow-ups are manual, leading to slower confirmations and extra support work. You get immediate templated replies so contacts progress the same day.

  • Apps: Webhooks by Zapier, Filter by Zapier, Wati, Google Sheets
    Swap with your favorite apps.

    Send confirmation message to contact after submission

    Your contact submissions come without confirmation, leaving customers unsure and coordinators without context. You send a templated message that confirms receipt and provides context within minutes.

  • Apps: 2Chat, Zapier Chatbots
    Swap with your favorite apps.

    Send instant AI replies to incoming chat inquiries

    Incoming chat messages lack immediate acknowledgment, leaving buyers unsure and lowering conversion. You get automated AI replies that confirm intent and route warm leads to reps same day.

  • Apps: Webhooks by Zapier, Zapier Chatbots, Twilio
    Swap with your favorite apps.

    Send instant chatbot replies to incoming messaging contacts

    Your messaging inbox gets overwhelmed with customer queries, causing manual replies and lost conversation context. You get instant bot replies and structured context so agents can follow up same day.

  • Apps: 2Chat, Zapier Chatbots
    Swap with your favorite apps.

    Send instant replies to product photo requests from shoppers

    Your incoming customer photo requests arrive without shopper context, forcing manual lookups and slowing replies. You get instant, context-aware replies so buyers have images to decide the same day.

  • Explore all whatsapp business management automations

    Accelerate customer responses with automated message routing, conversation logging, and follow-up alerts

    View all

Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Ready to automate your workflow securely?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.