1.Receives new automation event webhook
Integrate ActiveCampaign and automation webhooks to receive the new webhook event and pass the payload to the workflow.
Send templated message for new contact automation events
Automatically capture new automation webhook events across ActiveCampaign and Trengo. Send WhatsApp templates when automation event arrives, contact webhook fires, or webhook payload validatesβso you can normalize phones, filter regions, and send targeted templates without manual messaging.
How this automation sends WhatsApp templates reliably
When new automation webhooks arrive, delayed or misrouted outreach can frustrate contacts. This automation normalizes phone numbers, filters region eligibility, and sends WhatsApp templatesβso your team can respond with the right message.
ActiveCampaignor swap with your favorite app
2.Normalizes phone to E.164 format
Integrate Formatter by Zapier and phone normalization to normalize the incoming phone value to E.164 for evaluation.
Formatter by Zapieror swap with your favorite app
3.Continues only for qualified regions
Integrate Filter by Zapier and region qualification rules to evaluate the record using configured exclusions and the normalized phone.
Filter by Zapieror swap with your favorite app
4.Sends WhatsApp template to contact
Integrate Trengo and WhatsApp messaging to send the chosen template to the normalized phone with template parameters.
Trengoor swap with your favorite app
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Step 1
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Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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