1.Detects purchase intent
Integrate Vivenu to detect purchase intent and start the customer matching workflow.
Send purchase confirmation messages to ticket buyers
Automatically detect ticket purchase intent across Vivenu and Zapier filters. Send templated WhatsApp messages when purchase intent created, customer match found, or purchase intent includes customer IDβso you can complete sales, personalize event details, and avoid manual follow-up without paperwork.
How this automation sends purchase-intent WhatsApp messages
When purchase intent created goes unnoticed, ticket sales stall and teams lose the chance to confirm attendees. This automation monitors intent in Vivenu, filters and routes by phone and event type, and sends templated WhatsApp messagesβso your team can close the sale faster.
vivenuor swap with your favorite app
2.Looks up customer contact
Integrate Vivenu and customer data lookup tools to map the customer identifier to contact fields for messages.
3.Stops when phone is missing
Integrate Filter by Zapier and phone validation rules to continue only when a phone number exists.
Filter by Zapieror swap with your favorite app
4.Finds event details
Integrate Vivenu and event data tools to look up the referenced event name and type for templates.
5.Routes by event type
Integrate Paths by Zapier and branching logic to select the correct template path for group versus individual events.
Paths by Zapieror swap with your favorite app
6.Sends WhatsApp template
Integrate Code by Zapier and messaging tools to post mapped parameters and send the chosen WhatsApp template.
Code by Zapieror swap with your favorite app
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