1.Detects new completed chat interaction
Integrate Landbot and chat transcript tools to trigger on a completed interaction and map the recipient email.
Send AI-crafted email replies to chat messages from support
Automatically monitor new completed chat interactions across Landbot and support email. Create and send AI-crafted email replies when recipient addresses are captured, transcripts arrive, or chat conversations closeβso you can draft replies, deliver them instantly, and maintain first-response SLAs without manual follow-up.
How this automation sends email replies fast
When a completed chat interaction lands with a recipient email, delays can break first-response SLAs. This automation monitors Landbot chat transcripts, drafts AI email replies, and sends them through Gmailβso your team responds faster with less effort.
Landbotor swap with your favorite app
2.Generates AI email reply draft
Integrate OpenAI and language generation tools to draft an email body from the mapped transcript and tone instructions.
ChatGPT (OpenAI)or swap with your favorite app
3.Sends email reply to user
Integrate Gmail and email sending tools to send the generated reply using your support address and mapped To field.
Gmailor swap with your favorite app
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Step 1
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Step 2
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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