1.Catches raw telephony webhook payloads
Integrate Webhooks by Zapier, webhook receivers, and api endpoints to pass raw payloads to the next step.
Update call event records from incoming telephony webhooks
Automatically convert incoming telephony webhook payloads across Webhooks by Zapier, Code by Zapier, Filter by Zapier, and Paths by Zapier. Create and update when webhook payload arrives, platform numbers match, or call record postsβso you can normalize timestamps, route call events, and keep call-log history updated without manual reconciliation.
How this automation preserves your call-log history
When raw telephony webhook payloads arrive, call history can become inconsistent and hard to audit. This automation parses payloads and routes call events through configured logicβso your team can keep call-log records accurate and searchable.
Webhooks by Zapieror swap with your favorite app
2.Parses webhook JSON into records
Integrate Code by Zapier, json utilities, and timestamp tools to parse raw JSON and normalize call record data.
Code by Zapieror swap with your favorite app
3.Filters calls by platform numbers
Integrate Filter by Zapier and call routing rules to continue only for calls that match your configured platform list.
Filter by Zapieror swap with your favorite app
4.Routes records by origin platform
Integrate Paths by Zapier and routing logic to branch platform-specific handling based on the parsed origin.
Paths by Zapieror swap with your favorite app
5.Posts structured records to call-log api
Integrate Webhooks by Zapier and api request tools to create or update call records in your call-log api.
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