1.Catch incoming call event
Integrate Webhooks by Zapier to receive inbound call payloads and extract call reference, caller number, call status, and voicemail link.
Send live call alerts and caller context to team
Automatically catch incoming call webhooks across Webhooks by Zapier, HubSpot, Slack, and Gmail. Send live call alerts when call statuses update, caller context is found, or voicemail links appearβso you can alert the team, update contact lookups, and notify owners without manual call follow-up.
How this automation keeps teams on top of live calls
When inbound call webhooks arrive, delays can leave the team without caller context. This automation catches call events, looks up contacts, and sends Slack alerts and owner emailsβso your team can act immediately.
Webhooks by Zapieror swap with your favorite app
2.Find contact by phone
Integrate HubSpot and CRM lookup tools to search by phone number and return contact existence, name, company, and contact URL.
HubSpotor swap with your favorite app
3.Send enriched channel message
Integrate Slack and call status tracking to post call status, caller number, contact name, and contact URL to a configured sales channel.
Slackor swap with your favorite app
4.Send owner notification email
Integrate Gmail and email delivery tools to send a short owner notification with call reference and brief caller context on each qualifying call.
Gmailor swap with your favorite app
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Explore all call routing & distribution automations
Accelerate call handling with automated queue assignment, missed call alerts, and agent handoffs
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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