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Send lockbox code and start message to renter

Automatically monitor booking-start payloads across Webhooks by Zapier and reservation lookup sheets. Send lockbox codes and notify renters by SMS with email fallbackβ€”so you can handle reservations and messaging without manual outreach.

How this automation delivers lockbox codes for move-ins

When booking-starts arrive, delays can slow move-ins and leave renters without access. This automation catches booking payloads, looks up reservations and lockbox codes, then sends SMS and email fallbackβ€”so your team can deliver access fast.

  1. 1.Catches booking-start payload

    Integrate Webhooks by Zapier and data extraction tools to receive the booking-start payload and extract the reservation reference to route the lookup.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Looks up reservation row

    Integrate Google Sheets and contact mapping tools to lookup the reservation and map phone, email, vehicle, and booking fields for messaging.

    Google Sheetsor swap with your favorite app
  3. 3.Calls sub-zap for lockbox

    Integrate Sub-Zap by Zapier and lockbox retrieval tools to retrieve the lockbox code and map it back to the workflow.

    Sub-Zap by Zapieror swap with your favorite app
  4. 4.Sends SMS to renter

    Integrate RingCentral and phone delivery tools to send SMS with the lockbox code and booking context, using SMS as primary when available.

    RingCentralor swap with your favorite app
  5. 5.Sends email fallback

    Integrate Gmail and email delivery tools to send return instructions and the lockbox code when SMS is undeliverable or low-cell is flagged.

    Gmailor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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