1.Catches incoming shipment webhooks
Integrate Webhooks by Zapier and webhook mapping tools to receive payload fields and route core tracking data into the workflow.
When problematic tracking arrives via webhook, delays can stall triage and worsen SLAs. This automation validates tracking via carrier APIs and routes priority wait-and-recheck alerts and emailsβso your team can act on issues immediately.
Integrate Webhooks by Zapier and webhook mapping tools to receive payload fields and route core tracking data into the workflow.
Integrate Code by Zapier (Python) and carrier tracking APIs to look up status and delivery flags and compute wait duration.
Integrate Filter by Zapier and validation rules to continue only records that meet issue criteria and reduce alert noise.
Integrate Sub-Zap by Zapier and recheck scheduling logic to run the wait-and-recheck flow using computed wait hours.
Integrate SMTP by Zapier and email templates to send an outbound alert with tracking status and sending date details.
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Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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David Laderberg, VP of Sales
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Marcelo Lebre, Co-Founder
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Rishi Shah, CEO and Co-Founder
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Allen Lai, Head of Customer Experience
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Jacob Sirrs, Marketing Operations Specialist
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