1.Catches reservation change webhook
Integrate Webhooks by Zapier to map reservation and property identifiers from the incoming payload to validate reservation inputs.
Route reservation changes to guest and ops workflows
Automatically monitor reservation-date-change webhooks across Webhooks by Zapier and Zapier Tables. Automatically route follow-up to guest and ops workflows when reservation date changes, reservation status updates, or custom opt-in flags change—so you can message guests, update records, and trigger operations without manual outreach tracking.
How this automation routes guest follow-up
When reservation-date-change webhooks arrive without a validated payload, teams can miss guest details and delay the right next step. This automation validates reservation payloads and invokes guest and operations workflows—so your team can route follow-up and ops work in the right moment.
Webhooks by Zapieror swap with your favorite app
2.Finds property record by identifier
Integrate Zapier Tables to lookup the property record by property identifier and map the stored API key to enable the next request.
Zapier Tablesor swap with your favorite app
3.Gets reservation from the property API
Integrate Webhooks by Zapier and reporting tools to call the property API with the API key and capture the reservation response.
4.Parses reservation response for guest IDs
Integrate Code by Zapier and data transformation tools to parse the reservation response into guest IDs and flattened custom fields.
Code by Zapieror swap with your favorite app
5.Calls guest and ops sub-zap workflows
Integrate Sub-Zap by Zapier and CRM tools to pass guest and reservation fields into downstream workflows for follow-up execution.
Sub-Zap by Zapieror swap with your favorite app
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Simplify reservation workflows with automated booking intake, calendar updates, and guest notifications
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Step 1
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Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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