1.Detect reservation instant event
Integrate Hostaway and reservation data to detect new or updated reservation cancellations for downstream processing.
Post cancelled bookings to ops channel for cleaning team
Automatically monitor reservation instant events across Hostaway and Slack. Get instant alerts when reservations cancelled, reservations updated, or cancellations flagged—so you can triage bookings, schedule cleaning, and keep teams aligned without manual follow-up.
How this automation speeds up cancellation triage
When a reservation instant event arrives, missed cancellations can delay cleaning schedules and support responses. This automation filters cancellations, formats key details, and posts contextual Slack updates—so your team can triage and act faster.
Hostawayor swap with your favorite app
2.Allow only cancelled reservations
Integrate Filter by Zapier and cancellation status checks to continue only when the reservation status contains cancel.
Filter by Zapieror swap with your favorite app
3.Branch by booking channel
Integrate Paths by Zapier and channel routing rules to select the correct message path for each booking channel.
Paths by Zapieror swap with your favorite app
4.Normalize phone and date fields
Integrate Formatter by Zapier and data formatting tools to standardize phone and date formats for the message.
Formatter by Zapieror swap with your favorite app
5.Post reservation message to ops
Integrate Slack and message templates to post a contextual reservations update with listing, guest, stay dates, and total price.
Slackor swap with your favorite app
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Add incoming booking webhook rows to reservation sheet
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Explore all reservation management automations
Simplify reservation workflows with automated booking intake, calendar updates, and guest notifications
Set up in minutes
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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