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Create and update reservation and guest records in database

Automatically capture new and changed reservation payloads across Hostaway and Airtable. Create and update records when reservation payload arrives, reservation payload changes, or reservation reference updates—so you can update reservation records, create new reservations, and upsert guest profiles without manual data entry.

How this automation keeps reservations and guest data in sync

When new or changed reservation payloads come in, front-desk teams can get out-of-date booking details. This automation monitors Hostaway reservation events and finds, creates, and upserts Airtable reservation and guest records—so your team can operate with current guest profiles.

  1. 1.Monitor reservation event payloads

    Integrate Hostaway and booking platform data to capture reservation payloads for syncing reservation and guest records.

    Hostawayor swap with your favorite app
  2. 2.Find reservation record in Airtable

    Integrate Airtable and database lookup tools to find Reservations by reservation reference ID for targeted updates.

    Airtableor swap with your favorite app
  3. 3.Create reservation record in Airtable

    Integrate Airtable and ingestion tracking tools to create Reservations when no match is found and map fields.

    Airtableor swap with your favorite app
  4. 4.Upsert guest record in Airtable

    Integrate Airtable and contact matching tools to find or create Guests by phone and email and update profiles.

    Airtableor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

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  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

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