1.Detects new booking record
Integrate Airtable and booking databases to detect new records in your configured bookings view.
Send two-day post-trip check-in messages to booked customers
Automatically monitor new booking records across Airtable bookings view. Create and update two-day check-in follow-ups when bookings enter the view, booking packages qualify, or package details are missing—so you can send chat, normalize phone numbers, and record delivery without manual follow-up.
How this automation delivers two-day check-ins reliably
When a new booking record appears in your configured Airtable view, check-ins can stall and guests may go without timely follow-up. This automation formats sender info, normalizes phone numbers, sends the two-day chat message, and updates your booking check-in status—so your team can confirm delivery without chasing details.
Airtableor swap with your favorite app
2.Selects sender phone for booking
Integrate Formatter by Zapier and workflow rules to pick the correct sender phone based on the booking package.
Formatter by Zapieror swap with your favorite app
3.Stops non-qualifying records
Integrate Filter by Zapier and conditional routing tools to stop the flow when records return the STOP token.
Filter by Zapieror swap with your favorite app
4.Normalizes phone to E.164
Integrate AI by Zapier and phone validation tools to format booking phone numbers into a single E.164 string.
AI by Zapieror swap with your favorite app
5.Sends two-day chat message
Integrate TimelinesAI and messaging automation to send the two-day check-in chat using mapped phones and context.
TimelinesAIor swap with your favorite app
6.Updates check-in sent status
Integrate Airtable and reporting systems to set the check-in sent flag and timestamp for delivery status.
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Improve guest communication with automated booking messages, stay updates, and follow-up reminders
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