1.Detect new confirmed reservation
Integrate Mews to detect reservation confirmed events and start the pre stay email workflow.
Send pre‑stay reminder emails and log outreach for guests
Automatically monitor confirmed reservation events across Mews, Google Sheets, Microsoft Outlook, and Slack. Create and update when reservation confirmed, reservation created, or status set to confirmed—so you can send pre stay reminders, log outreach, and notify staff without manual outreach tracking.
How this automation sends pre stay reminders and logs outreach
When a reservation is confirmed, delays can cause missed pre stay messaging and extra follow-up work. This automation formats stay details, selects locale settings, and sends guest emails while logging outreach and alerting staff—so your team can stay consistent for every arrival.
Mewsor swap with your favorite app
2.Formats reservation start and end
Integrate Formatter by Zapier and date mapping tools to format reservation start and end dates for messaging.
Formatter by Zapieror swap with your favorite app
3.Looks up locale and sender settings
Integrate Google Sheets and lookup tables to retrieve sender address and locale preferences from the configured worksheet.
Google Sheetsor swap with your favorite app
4.Checks whether guest email exists
Integrate Filter by Zapier and validation rules to continue only when a guest email is present.
Filter by Zapieror swap with your favorite app
5.Sends pre stay email to guest
Integrate Microsoft Outlook to send the pre stay email using the guest email, locale content, and formatted dates.
Microsoft Outlookor swap with your favorite app
6.Adds outreach log row
Integrate Google Sheets and timestamp logging tools to create an outreach log entry for each send.
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Improve guest communication with automated booking messages, stay updates, and follow-up reminders
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