1.Catches reservation payload
Integrate Webhooks by Zapier and reservation event handling to capture booking reference, guest contact, language, and checkout time.
Send checkout messages and locker reminders to guests
Automatically capture reservation events across Webhooks by Zapier, Google Sheets, and Zapier Tables. Send checkout messages or send internal alerts when bookings and locker records are missing, so you can reduce manual outreach, prevent mistimed reminders, and respond to guest needs without manual follow-up.
How this automation sends timely checkout messages to guests
When reservation events arrive without coordinated locker status, guests miss the right timing and support team follow-up slows down. This automation captures reservation signals, enriches booking and locker data, and sends guest messages or internal alerts—so your team can reduce manual outreach.
Webhooks by Zapieror swap with your favorite app
2.Looks up booking details
Integrate Google Sheets and spreadsheet data to find the booking row by booking reference and return messaging details.
Google Sheetsor swap with your favorite app
3.Finds locker record status
Integrate Zapier Tables and table search to locate locker records by booking reference and determine found or not found.
Zapier Tablesor swap with your favorite app
4.Delays message until lead time
Integrate Delay by Zapier and scheduling controls to pause until the configured lead time before checkout.
Delay by Zapieror swap with your favorite app
5.Sends the guest checkout message
Integrate Webhooks by Zapier (POST) and property messaging endpoints to post a checkout message using language and placeholders.
6.Alerts guest services for missing locker
Integrate Email by Zapier and alert workflows to send an internal alert when no locker is assigned.
Email by Zapieror swap with your favorite app
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Improve guest communication with automated booking messages, stay updates, and follow-up reminders
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