1.Monitor new check-in form entry
Integrate Cognito Forms and submission workflows to capture each completed check-in form and its payload for check-in records.
Create reservation record and notify reception with guest IDs
Automatically capture new check-in form submissions across Cognito Forms, Formatter by Zapier, and Hostaway. Create and update reservation records and notify the front desk when check-in forms submit, guest IDs upload, or ETAs are entered—so you can log arrivals, prep notes, and brief staff without manual follow-up.
How this automation verifies arrivals in your check-in log
When a check-in form lands but records stay unverified, arrivals can slow down and staff may miss key details. This automation captures submissions, formats dates, creates host notes, appends the check-in log, and notifies the front desk—so your team can speed up check-in.
Cognito Formsor swap with your favorite app
2.Formats ETA and check-in dates
Integrate Formatter by Zapier and data formatting tools to map ETA and date fields into display-ready values for the workflow.
Formatter by Zapieror swap with your favorite app
3.Adds a host note to Hostaway
Integrate Hostaway and reservation selectors to add a host note with formatted ETA, special requests, and an arrival flag.
Hostawayor swap with your favorite app
4.Creates a row in check-in log
Integrate Google Sheets and spreadsheet row updates to append check-in details and store guest ID upload URLs in the log.
Google Sheetsor swap with your favorite app
5.Creates a reservation folder and uploads ID files
Integrate Google Drive and file management tools to create a folder per reservation and upload guest ID files.
Google Driveor swap with your favorite app
6.Sends a front-desk email alert
Integrate Gmail and email notifications to send the front desk a message with the shareable folder link and formatted ETA.
Gmailor swap with your favorite app
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Simplify guest flow with automated arrival tracking, departure routing, and room status updates
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