1.Detect new online check-ins
Integrate Zapier Tables to watch your configured online checkin table for new submissions and map core fields to booking lookups.
Update bookings and guest records from online checkin
Automatically monitor new online checkin submissions across Zapier Tables and booking and guest records. Create and update when check-ins arrive, booking references match, or guest contact needs normalization—so you can update bookings, refresh profiles, and notify operations without manual data entry.
How this automation keeps check-ins accurate
When online check-ins arrive and records stay out of sync, guests feel it and teams waste time correcting details. This automation watches Zapier Tables submissions, then formats contacts, updates bookings and client records, and notifies Slack—so your team avoids manual reconciliation.
Zapier Tablesor swap with your favorite app
2.Wait before lookups and updates
Integrate Delay by Zapier to pause for 2 minutes, so concurrent writes settle before performing record searches.
Delay by Zapieror swap with your favorite app
3.Validate and format guest contact
Integrate Formatter by Zapier and contact data tools to format and validate phone fields to a normalized string.
Formatter by Zapieror swap with your favorite app
4.Find booking by reference
Integrate Zapier Tables to search your bookings table by booking reference and continue only for qualifying matches.
5.Update matched booking record
Integrate Zapier Tables to update the found booking row with arrival details, guest counts, and a short check-in note.
6.Upsert guest client record
Integrate Zapier Tables and guest profile tools to find or update the client record using normalized guest contact fields.
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Speed up guest confirmations with automated booking alerts, message delivery, and calendar updates
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
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