1.Monitors incoming SMS message
Integrate Quo to detect new incoming SMS message and forward message details to the workflow.
When inbound driver SMS replies are missed, booking status can lag and drivers get confusing answers. This automation parses sms replies and updates reservations and logs responses—so you can confirm bookings quickly and keep driver communication accurate.
Integrate Quo to detect new incoming SMS message and forward message details to the workflow.
Integrate Formatter by Zapier and parsing tools to extract numeric reservation reference from the message body.
Integrate Filter by Zapier to check whether a reservation reference was found before proceeding.
Integrate Google Sheets to lookup reservation row and pull active driver rows for matching.
Integrate Looping by Zapier and matching rules to loop driver rows and stop on matching phone numbers.
Integrate Google Sheets and booking records to update the reservation row with driver nickname and booked status.
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Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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