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Send welcome packet and schedule follow-ups for bookings

Automatically monitor booking stage changes across EventTemple and send welcome emails. Queue tasting follow-ups and update booking records when planner assignment happensβ€”so you can protect guest communication and avoid manual follow-up scheduling.

How this automation queues tasting follow-ups for guests

When booking stage changes to planner assigned, welcome details can get delayed and follow-ups can be missed. This automation monitors the booking signal and routes it through filters, sends welcome emails, updates booking records, and queues tasting follow-upsβ€”so your team can stay on schedule.

  1. 1.Captures planner assigned bookings

    Integrate EventTemple and booking workflows to capture booking stage change data and pass it into the automation flow.

    EventTempleor swap with your favorite app
  2. 2.Filters when welcome is missing

    Integrate Filter by Zapier and conditional logic to continue only when a welcome letter is not already recorded and the venue is allowed.

    Filter by Zapieror swap with your favorite app
  3. 3.Sends welcome email to clients

    Integrate Microsoft Outlook and email templates to send welcome emails, personalize names, and include booking references.

    Microsoft Outlookor swap with your favorite app
  4. 4.Updates booking to welcome sent

    Integrate EventTemple and CRM-style records to set the configured welcome sent stage and store the assigned planner.

    EventTempleor swap with your favorite app
  5. 5.Calculates tasting follow-up date

    Integrate Formatter by Zapier and date rules to calculate the follow-up date from the trigger date by default.

    Formatter by Zapieror swap with your favorite app
  6. 6.Queues tasting follow-up record

    Integrate Zapier Tables and scheduling records to create a follow-up reminder entry with email, reference, and owner.

    Zapier Tablesor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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