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Send payment request and draft reply to customers

Automatically monitor new booking emails across Microsoft Office 365 and AI by Zapier and Mollie. Create and update when payment links and replies are generated and the bookings team gets notified—so you can create payment links, draft or send replies, and review exceptions without manual follow-up.

How this automation accelerates payment requests

When new booking emails land in a folder, delays can cause missed payments and slow follow-up. This automation classifies booking intent, creates payment links, and drafts or sends replies and notifies the bookings team—so your team can keep revenue moving.

  1. 1.Monitor new email in folder

    Integrate Microsoft Office 365 and email parsing tools to map sender, booking subject, and body into the payment workflow.

    Microsoft Office 365or swap with your favorite app
  2. 2.Classifies intent and flags

    Integrate AI by Zapier and text analysis tools to classify cancellations and open questions from the email content.

    AI by Zapieror swap with your favorite app
  3. 3.Creates payment link

    Integrate Mollie and payment link tools to create a 48-hour payment link from parsed amount and booking reference.

    Mollieor swap with your favorite app
  4. 4.Drafts or sends reply

    Integrate Microsoft Office 365 and email templating tools to insert the payment link and create a draft or send.

    Microsoft Office 365or swap with your favorite app
  5. 5.Notifies bookings team

    Integrate WhatsApp Notifications and team review workflows to alert bookings about cancellations or special cases.

    WhatsApp Notificationsor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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