1.Catches raw booking webhook
Integrate Webhooks by Zapier and webhook receivers to parse payload fields and extract booking and guest details.
Send paid booking confirmation SMS to guests instantly
Automatically catch raw booking webhook payloads across Webhooks by Zapier and Twilio. Send paid booking SMS confirmations when payment is marked paid, booking status is confirmed, or a phone number validates—so you can send details, personalize the message, and reduce manual outreach.
How this automation sends instant guest confirmations
When raw booking confirmations arrive without consistent follow-up, guests can miss key details and staff planning falls behind. This automation parses webhook payloads and filters for paid confirmed bookings, then formats messages and sends SMS confirmations—so your team can reduce manual outreach.
Webhooks by Zapieror swap with your favorite app
2.Parses booking and normalizes phone
Integrate Code by Zapier and JSON parsing tools to extract booking reference, payment status, and normalize the phone.
Code by Zapieror swap with your favorite app
3.Continues only for paid confirmed bookings
Integrate Filter by Zapier and validation tools to check paid status, confirmed booking status, and a valid normalized phone.
Filter by Zapieror swap with your favorite app
4.Extracts a personalized greeting token
Integrate Formatter by Zapier and text processing tools to split the guest name and generate a short first name greeting.
Formatter by Zapieror swap with your favorite app
5.Sends the booking SMS to guest
Integrate Twilio and SMS messaging tools to send a confirmation text with the greeting and booking title to the guest phone.
Twilioor swap with your favorite app
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Explore all booking confirmation workflows automations
Speed up guest confirmations with automated booking alerts, message delivery, and calendar updates
Set up in minutes
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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