1.Catch booking form payload
Integrate Webhooks by Zapier and inbound web form data to capture the incoming booking payload and submission metadata.
Send new booking inquiry email to reservations team
Automatically catch incoming booking form payloads across Webhooks by Zapier, Code by Zapier, and SMTP by Zapier. Instantly send reservations emails when booking form submitted, submission ID created, or new payload received—so you can share formatted inquiry details, attach original submissions, and triage faster without manual triage.
How this automation speeds reservations triage
When booking inquiries arrive as raw form payloads, delays can slow responses and increase missed opportunities. This automation catches submissions, normalizes and formats details, and sends a ready-to-reply email to your reservations inbox—so your team can triage faster.
Webhooks by Zapieror swap with your favorite app
2.Normalize fields and format text
Integrate Code by Zapier and data transformation tools to normalize fields and build friendly text blocks.
Code by Zapieror swap with your favorite app
3.Send formatted booking email
Integrate SMTP by Zapier and email delivery tools to send the formatted inquiry to your reservations inbox with the original submission.
SMTP by Zapieror swap with your favorite app
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Explore all booking confirmation workflows automations
Speed up guest confirmations with automated booking alerts, message delivery, and calendar updates
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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Allen Lai, Head of Customer Experience
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